Official Document
Terms & Conditions
Last Updated: May 08, 2026
TERMS & CONDITIONS
Medtown Pharma (Sahimed.com)
Dated : 07-05-2026
Welcome to Sahimed.com, operated by Medtown Pharma. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. As a platform providing pharmaceutical and healthcare products, these terms ensure a safe and transparent experience for all our users. Please read them carefully.
1. General
These Terms & Conditions apply to all users of Sahimed.com (referred to as “we,” “us,” or “our”). By using this website, you agree to follow these terms. If you do not agree, please do not use our website.
2. Pharmaceutical Products and Services
We strive for the highest accuracy in our product listings. However:
Prescription Requirements: Certain medicines may require a valid prescription from a registered medical practitioner. We reserve the right to cancel orders if a valid prescription is not provided.
Product Representation: Packaging and colors may vary slightly from images due to manufacturer updates or screen settings.
Availability: All products are subject to stock availability.
Modifications: We reserve the right to modify, update, or discontinue any product or service at any time without prior notice.
3. Pricing
All prices are listed in Indian Rupees (INR).
Prices include applicable taxes (GST) unless stated otherwise.
In the event of a technical error where a product is listed at an incorrect price, we reserve the right to cancel any orders placed for that product.
4. Orders and Fulfillment
Upon placing an order, you will receive an acknowledgment email/SMS. This does not constitute final acceptance of the order.
Final acceptance occurs once the order is verified by our pharmacists and dispatched.
We reserve the right to refuse or cancel orders due to product unavailability, inaccuracies in pricing, or suspicion of fraudulent activity/misuse of medication.
5. Payment
We offer secure payment options, including:
Credit/Debit Cards
UPI and Wallets
Net Banking
Cash on Delivery (COD) (subject to location and order value)
6. Use of Website
You agree not to misuse Sahimed.com. Prohibited activities include:
Unauthorized access or hacking attempts.
Uploading malware or viruses.
Providing false information or fraudulent prescriptions.
Violation may result in immediate termination of access and potential legal action.
7. Intellectual Property
All content on this website, including logos, images, text, and the Sahimed brand name, is the property of Medtown Pharma and is protected under Indian copyright and trademark laws. Unauthorized reproduction is strictly prohibited.
8. Privacy Policy
Your data security is paramount. Your use of this website is governed by our Privacy Policy, which details how we protect your personal and medical information.
9.Limitation of Liability
Medtown Pharma shall not be held liable for:
Indirect, incidental, or consequential damages.
Issues arising from the misuse of products purchased through the platform.
Information provided on the site which is intended for educational purposes and not as a substitute for professional medical advice.
10. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
11. Contact Us
For support, queries, or grievances, please reach out to us:
Email: Support@sahimed.com
Phone/WhatsApp: +917349499898
Website: https://sahimed.com
Medtown Pharma (Sahimed.com)
Dated : 07-05-2026
Welcome to Sahimed.com, operated by Medtown Pharma. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. As a platform providing pharmaceutical and healthcare products, these terms ensure a safe and transparent experience for all our users. Please read them carefully.
1. General
These Terms & Conditions apply to all users of Sahimed.com (referred to as “we,” “us,” or “our”). By using this website, you agree to follow these terms. If you do not agree, please do not use our website.
2. Pharmaceutical Products and Services
We strive for the highest accuracy in our product listings. However:
Prescription Requirements: Certain medicines may require a valid prescription from a registered medical practitioner. We reserve the right to cancel orders if a valid prescription is not provided.
Product Representation: Packaging and colors may vary slightly from images due to manufacturer updates or screen settings.
Availability: All products are subject to stock availability.
Modifications: We reserve the right to modify, update, or discontinue any product or service at any time without prior notice.
3. Pricing
All prices are listed in Indian Rupees (INR).
Prices include applicable taxes (GST) unless stated otherwise.
In the event of a technical error where a product is listed at an incorrect price, we reserve the right to cancel any orders placed for that product.
4. Orders and Fulfillment
Upon placing an order, you will receive an acknowledgment email/SMS. This does not constitute final acceptance of the order.
Final acceptance occurs once the order is verified by our pharmacists and dispatched.
We reserve the right to refuse or cancel orders due to product unavailability, inaccuracies in pricing, or suspicion of fraudulent activity/misuse of medication.
5. Payment
We offer secure payment options, including:
Credit/Debit Cards
UPI and Wallets
Net Banking
Cash on Delivery (COD) (subject to location and order value)
6. Use of Website
You agree not to misuse Sahimed.com. Prohibited activities include:
Unauthorized access or hacking attempts.
Uploading malware or viruses.
Providing false information or fraudulent prescriptions.
Violation may result in immediate termination of access and potential legal action.
7. Intellectual Property
All content on this website, including logos, images, text, and the Sahimed brand name, is the property of Medtown Pharma and is protected under Indian copyright and trademark laws. Unauthorized reproduction is strictly prohibited.
8. Privacy Policy
Your data security is paramount. Your use of this website is governed by our Privacy Policy, which details how we protect your personal and medical information.
9.Limitation of Liability
Medtown Pharma shall not be held liable for:
Indirect, incidental, or consequential damages.
Issues arising from the misuse of products purchased through the platform.
Information provided on the site which is intended for educational purposes and not as a substitute for professional medical advice.
10. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
11. Contact Us
For support, queries, or grievances, please reach out to us:
Email: Support@sahimed.com
Phone/WhatsApp: +917349499898
Website: https://sahimed.com